For the second year in a row J.D. Power and Associates has ranked Alaska Airlines #1 in customer satisfaction among traditional carriers in North America. Alaska has long been know for it's service; however, like many in my opinion, it has slipped in recent years. Still, riding Alaska's "bus in the sky" is typically a pleasant experience and their Mileage Plan is a step above.
Congratulations Alaska! Now if you could only remove those creepy prayer cards included with your meals in First Class.
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